Find us at IRIS!
Otelio is now IRIS
IRIS is the trusted digital guest experience partner for major hotel chains worldwide. Committed to inclusivity, IRIS ensures that all hotels - regardless of size, budget, or operation - can provide their guests with a seamless digital stay.
For independents and small hotel groups looking for an easy-to-implement digital solution, IRIS Guest Experience products offer a range of options tailored to your needs. Visit the IRIS website to explore our full suite of mobile ordering, digital guest directory and mobile concierge solutions.
All you need in one digital solution.
Food & drink ordering
Guest's can order from their personal devices what they like, when they want, to wherever they prefer! The hotel is in full control of which delivery methods are available: Collection, delivery to the room, or delivery to the table.
Easy card payments
Optional payment integration with Stripe so your guests can order and pay in one simple digital journey - plus giving staff one less job to do!
Guest directory
Banish that paper directory to the (recycling) bin, say goodbye to unhygienic leather folders and outdated information. Up to date info and offers is what it’s all about.
Web-app & QR Code
Simply share your QR code on pre-arrival emails, in the room, or at locations around the hotel. No need for your guests to download yet another app.
Homepage
A handy landing page with space to promote events, highlight offers or why not link out to book a table in your restaurant.
Instant requests
Maintenance, Concierge, Housekeeping, Spa, Taxi, all just a convenient tap away…
Staff email alerts
On the go, staff get notified by email whenever a guest places an order or submits a request.
Reporting
Watch your average guest spend grow! Get valuable information on how your menu is performing, and act on this quickly to make menu changes in minutes.
Staff platform
Receive digital orders into our Orders and Service Centre to manage service requests more easily than by phone.
Use our CMS to keep menus updated, promote new offers and display information to guests.
Try the IRIS demo on your mobile or tablet.
Scan the code using your camera to launch the IRIS demo web app. Prefer to speak to someone? Head over to the IRIS website.